For nearly 170 years, we have remained unwaveringly committed to our own backyard; whether that translates to local lending funded by locally grown deposits, reinvesting nearly 5% of our earnings directly back into our community or providing stable and progressive employment for our region’s workforce. While many in financial services have best intentions to remain local, most inevitably surrender to the temptation to scale up, and in the process they leave their foundational customer behind. In looking across the banking and credit union landscape, one observes that most have fallen into the trap that “bigger is better”, while our conviction remains that “better is better”.
It is clear that like many other industries that are embracing new technologies, banking is a highly scalable service. On the surface this seems to justify the pursuit of more transactions, more locations, more products and more customers while placing less of a premium on every single human-to-human interaction. Here at Lee Bank, we remain dedicated to relationship building one customer at a time, even as new and potentially more efficient banking platforms emerge. Free from the burden of pleasing shareholders, our culture enables and rewards this approach. In fact, our headline strategy is to maintain our standing as Berkshire County’s “Premier Relationship Bank”. Let us prove to you how we are executing on our strategy.
Within the construct of an increasingly digitized banking landscape, there exists the myth that independent banks are unable to offer innovative technology solutions. I urge you to put Lee Bank to the test. Not only do we offer a variety of free checking accounts that can earn you rewards for using them, but we also offer peer-to-peer payments through the groundbreaking Zelle® platform and TransferNow®, which enables instantaneous transfers from your accounts at other financial institutions. Through our mobile app we provide 24/7 account access, including remote deposit capture and fraud alerts. In 2020 we have plans to implement even more cutting edge solutions to keep us on par with the larger financial institutions. So, while we are old fashioned in our focus on in-person service and problem solving, we are unquestionably advanced with our digital platforms. And, we’re not stopping as our plan is to continue to invest in innovation.
Premier Products, Local Service
Providing our customers with the most innovative products is what we do. From free rewards checking accounts online and mobile services, we’re committed to making your banking life as easy as possible.
The cornerstone of our success is outstanding customer satisfaction, and our customers continually provide us with feedback that they get exactly that! As Berkshire locals ourselves, we understand what our personal and business customers need when it comes to their banking. We are confident that your experience with Lee Bank will provide you with the unique benefits of simple, direct, and personal banking.
Contact us today or stop by a branch to find out how we can help you.